Car breakdowns can happen anywhere in Dubai—from highways to service roads and parking areas. These quick steps help you stay safe and speed up recovery.
1) Make the situation safe
- Turn on **hazard lights**
- If possible, move the car to a **safe shoulder** or parking area
- Avoid standing near fast traffic lanes
2) Share an accurate location
- Send **WhatsApp live location**, or
- Send a **Google Maps pin** + a nearby landmark (petrol station, mall, exit number)
3) Tell us what happened
For the fastest dispatch, include:
- Car **make/model**
- Issue type: **engine problem / overheating / tyre / battery / accident**
- Pickup situation: roadside / basement / stuck / blocked wheels
- Your destination (where the car needs to go)
4) Wait safely
Stay in a safe spot and keep your phone available. We’ll confirm the estimate and guide you until the truck arrives.